Job Information
Robert Half Billing Supervisor/Manager in Mobile, Alabama
Description
Robert Half is partnering with a great firm in Mobile, Alabama that is searching for a Billing Director to join their team! In this role, you will oversee the complete cycle of legal billing, including e-billing, along with overseeing the billing team.
Requirements
Responsibilities
Oversee the operations of the firm-wide billing and e-billing team
Create and lead a best-in-class service team
Establish work priorities and performance expectations for the billing team
Establish and monitor systems of accountability and measurement of staff performance
Work directly with clients, partners and staff to provide billing support and exceptional customer service
Develop and maintain policies, practices and procedures as related to the billing team
Lead financial implementation projects
Ensure appropriate internal controls are in place
Conduct analysis for complex billing issues
Ensure that client billing guidelines are reviewed and recorded
Oversee client billing maintenance
Ensure that all billing and e-billing activity is compliant
Provide guidance, coaching and mentoring and performance management to billing staff
Identify areas for additional training and improvement; provide solutions
Supervise the daily activity of department personnel and ensure operating needs are met
Provide problem solving assistance and participates in large department projects
Establish and maintain effective working relationships with clients, attorneys and staff
QUALIFICATIONS
5+ years of relevant billing experience in a law firm or professional services firm environment; 5+ years of management level experience required
Prior experience managing large teams with legal specific billing software
Bachelor's degree in Business Administration or related field is preferred, but not required
Knowledge of e-billing and legal industry billing arrangements
Work effectively in a team environment and act as a role model for billing employees
Excellent analytical and troubleshooting skills
Strong communication skills, both written and verbal
Deal courteously and effectively with others while delegating work effectively
Personally handle more complex issues/duties requiring independent exercise of discretion and judgment
Deep understanding of the law firm business cycle from time entry to collection
For confidential consideration, please contact Brittany at 504-383-0781. Thank you for your interest in Robert Half!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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