Job Information
Robert Half Bilingual Account Officer in Moline, Illinois
Description
Are you passionate about delivering exceptional member service and fostering strong financial relationships? Do you thrive in a bilingual environment where you can make a meaningful impact on a diverse community? If so, you may be thrive in our client's team as a Bilingual Account Officer!
As an integral part of our branch operations, you'll have the opportunity to assist members with their financial needs, guide them through loan and account processes, and provide sound financial advice—all while ensuring excellent communication in both English and Spanish.
Reporting to the Branch Manager, the Bilingual Account Officer is responsible for:
Onboarding new members and building strong relationships.
Preparing loan applications and providing recommendations to lending authorities.
Making decisions on account and loan requests within established policies.
Offering bilingual support to ensure clear communication and exceptional service.
Key Responsibilities:
Disburse loan proceeds and open/close member accounts.
Review loan and account applications with precision and care.
Maintain comprehensive product knowledge and educate members on credit reports.
Provide tailored financial guidance and communicate account and loan decisions clearly in both English and Spanish.
Meet and exceed sales goals through proactive engagement.
Perform teller duties and maintain a professional and positive work environment.
Why You'll Love Working Here:
Contribute to a supportive and community-focused environment.
Use your bilingual skills to make a meaningful impact on our diverse membership.
Gain opportunities for professional development and growth.
Be part of a team that values excellence, accountability, and member satisfaction.
This is a long-term, full-time opportunity coming available due to a promotion. Comprehensive, competitive benefits package + monthly performance incentives! There's more to learn about this dynamic opportunity... If you’re a motivated, bilingual professional looking for a role where you can make a difference, apply today! Or call our team to discuss further! Erin, Christin and Paige are great points of contact for this role and can be reached at 563.359.3995.
Requirements
What We’re Looking For:
Education: High School diploma or equivalent.
Experience: 3–5 years of similar or related experience, including cash handling.
Skills:
Fluent in English and Spanish, both written and verbal.
Exceptional communication and organizational abilities.
Strong analytical and decision-making capabilities.
Knowledge of credit consumer laws and credit union operations.
Proficiency with computers and a knack for selling financial products.
Professional, team-oriented, and resilient under pressure.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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