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Robert Half Business Analyst in MOLINE, Illinois


We are looking for a proficient problem-solver who is adept at creating action plans based on business needs. This Business Analyst will be responsible for the elicitation, analysis and documentation of business and technical needs across multiple business units. To be successful in this role, you must have exceptional communication skills and a proven ability to communicate technical and business requirements alike.


  • Extracts and documents requirements through user stories, use cases, process flow diagrams, etc.


  • ITIL expeience

  • TQM – Total Quality Management or Lean Six Sigma – any belt

  • Some kind of standard way of storing processes that are easily retrievable for training new people or questions about process that includes pictures – ex. Visio


  • Experience with service mgmt tool – they use one that isn’t popular. I missed what she said it was called.

    Requirements - Must be able to communicate to all levels in an organization, strong problem-solving skills, adaptable, flexible, proactive and willing to take ownership

  • 4+ years of business analysis experience

  • Strong technical skills including Word, Excel, PowerPoint, Visio, Jira (or similar tool), and ability to write basic to moderately complex SQL queries

  • Experience on a variety of projects, both simple and complex- Bachelor's Degree in Computer Science, Management Information Systems, Business Administration or equivalent work experience

  • Knowledge of Agile methodology

  • Strong ability to elicit and document requirements in a clear and concise manner

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