Job Information
Robert Half Infrastructure Support Technician in Moline, Illinois
Description
Position is fully On-site in Moline, IL
Candidates must be able to work on a W-2
Responsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.
Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.
The role provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.
Delivers infrastructure technology for multi-functional business
May have some interaction with functional business partners on tactical issues and limited contact with suppliers.
Requirements
Position is fully On-site in Moline, IL
Candidates must be able to work on a W-2
3+ years of experience required for the following skills set
Experience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes
Experience in infrastructure and application domain functions –
Practical experience in monitoring and managing, event, change and incident management
Must be able to perform and apply information analysis to resolve infrastructure problems.
Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.
Experience with working in a collaborative team environment
Excellent verbal and written communication skills
Flexible and able to support On-call if needed , 24X7 work rotation as needed
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