Job Information
Robert Half Medical Receptionist in Moline, Illinois
Description
We are seeking a skilled Medical Receptionist to join our fast-paced healthcare practice in a dedicated phone room. The primary responsibility of this role is managing high volumes of inbound calls and ensuring accurate call routing. The ideal candidate will possess strong communication skills, attention to detail, and the ability to excel in a busy environment.
Key Responsibilities:
Answer inbound calls promptly and professionally, providing excellent customer service.
Accurately route calls to the appropriate departments or personnel.
Collaborate with referring providers to schedule patient appointments.
Follow protocols for preparing charts and managing referral appointments.
Assist with administrative tasks and support other practice areas as needed.
We are seeking a team player who will make patients feel welcome, understood, and cared for. This is a full-time, temporary-to-hire opportunity. Contact our team direct today at (563) 359-7535 to learn more! Christin, Erin, and Paige are great points of contact for this role.
Requirements
Experience as a Receptionist, Customer Support or similar role is preferred.
Proficiency in handling multiple phone lines.
Strong customer service and organizational skills.
Proficiency in computer systems and basic office software.
Excellent communication and interpersonal abilities.
Ability to multitask, prioritize, and maintain accuracy under pressure.
Strong attention to detail and confidentiality, adhering to HIPAA regulations.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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