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Robert Half Customer Service Representative in Montclair, California

Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. If you're looking for work in Montclair, California and can work a short-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! This position is for candidates who work well in a dynamic, rapidly-changing call center.

What you get to do every single day

  • Be a part of business development by by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications

  • Manage and place incoming telephone calls

  • Give exceptional customer service in a timely fashion Requirements - Adeptness in Medical Device

  • Expertise in Order Fulfillment

  • General familiarity with High Volume Call Center

  • Order entry experience desired

  • Experience with logistics & distribution

  • Customer service experience

  • Demonstrated knowledge of data entry

  • Fulfillment Processes experience

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Sound written and verbal communication skills

  • 1+ years of past relevant experience

  • Strong proficiency in Excel and other Microsoft Program skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent customer service and office administrative skills

  • Enthusiastic attitude and an engaging businesslike approach

  • Excellent problem-solving skills

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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