Job Information
Robert Half Customer Service Representative in Montgomeryville, Pennsylvania
Description
Robert Half Talent Solutions is currently working with a stable client on their search for tech savvy Customer Service Representative. This Customer Service Representative will join the relationship between the customer by assisting with customer questions and concerns, answering incoming calls, distributing, and entering customer invoices, and providing administrative assistance as needed. The ideal candidate should have excellent communication skills, great problem-solving skills, and the ability to multi-task and manage time effectively.
Primary Responsibilities
Enter data into CRM systems
Issue customer invoices
Manage customer records and files
Generate sales leads
Process incoming orders and adjustments
Respond to email correspondence promptly
Maintain product and service knowledge
Process credit card payments
Resolve product and service inquiries
Provide troubleshooting as needed
Requirements
1+ years of Customer Service experience
Manufacturing or distribution experience preferred
Proficient in Microsoft Word, Excel
Good basic math knowledge
CRM/ERP background a PLUS
Please reach out to Bryan Calhoun if interested in this Customer Service Representative role - 484.214.2902 and reference JO#03710-0012131966.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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