Robert Half International Customer Service Representative in MOON TOWNSHIP, Pennsylvania
CUSTOMER SERVICE OPPORTUNITY!
Our client in the Moon area is looking for a Customer Service Representative. The role will sometimes include general office support functions as well. Daily responsibilities will include; answering customer questions, helping customers with order placement, fulfillment and following up with customer through completion/delivery. In this role, an SAP system is used (and the candidate will be trained), as well as Microsoft Office Suite, Outlook and other common software. The ability to pick up new software with ease is needed for this role. The ideal candidate will be personable, well organized and flexible with helping in all areas of the office.
This is a long term temporary role, on a part-time basis. The client would like to train the right person, and have them work 1-2 days/week. The candidate will also do coverage for team members time off, so some weeks could be 40 hours. The client is flexible with what days are worked, except when coverage is needed.
If you are interested and immediately available, please send resume to email@example.com or call 412.788.5028.
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Microsoft Office knowledge required
Ability to simplify complex problems and build solutions
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong communication and social skills
Excellent customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Excellent computer skills
Enthusiastic attitude and an engaging businesslike approach
Microsoft Outlook experience
Adeptness in back office support
Microsoft Office Suites experience
Solid understanding of customer service
Order entry experience
General familiarity with Administrative Office
Strong familiarity with order entry
Demonstrated knowledge of navigating basic office equipment and protocols
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $15.00 - $18.00 / Hourly
Location: MOON TOWNSHIP, PA
Date Posted: January 5, 2021
Employment Type: Temporary
Job Reference: 03810-0011625707
Staffing Area: Office u0026 Administrative