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Robert Half International Medical Receptionist in MORAINE, Ohio


OfficeTeam is working with a client in the Non-Profit industry to place a charismatic and detail-oriented Medical Receptionist with them. You will be the director of first impressions by providing customer service over the phone and in-person over the course of this Medical Receptionist role. If you are a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc., you might have found your next Medical Receptionist position. This long-term temporary employment opportunity is based in the Moraine, Ohio area. For immediate consideration, please send your resume to Lauren George at

What you get to do every single day

  • Order-keeping various files and providing general office duties, e.g. faxing, scanning, data entry, etc.

  • Recording patients and visitors, in person or on the telephone; answering or referring inquiries

  • Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures

  • Efficiently corresponding to telephone calls and directing inquiries in a detail-oriented and effective manner

  • Aiding in the management of patient medical records

  • Responsible for insurance verifications with health insurance organizations

  • Being helpful to patients filling out forms

  • Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage

  • Acting as a liaison with patients and providers in a compassionate and kind manner


  • Knowledge of medical terminology

  • Ability to multitask, collaborate and communicate well with individuals of all backgrounds in a fast-paced environment

  • In this position, you should have experience with insurance billing and an electronic medical record system, as well as social media platforms

  • 1+ year of experience as a Medical Receptionist

  • Demonstrated knowledge of navigating basic office equipment and protocols

  • Earlier work involving calendar managements and scheduling appointments

  • Mail processing experience preferred

  • Practical knowledge of customer service experience

  • General familiarity with alphanumeric data entry

  • Good understanding of report generation

  • Insurance referrals and verifications experience

  • Microsoft Word experience desired

  • Deep understanding of order entry / data entry

  • Adeptness in MS Outlook

  • Expertise in Microsoft Excel

  • Correspondence and drafting experience highly preferred

  • Background working with HIPAA compliance patient privacy rules

  • Skills in multi-line phone systems preferred

  • High School Diploma required, A.S. Degree in healthcare/related field preferred

  • Excellent telephone etiquette and keyboard skills

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Salary: $12.35 - $14.30 / Hourly

Location: MORAINE, OH

Date Posted: October 15, 2020

Employment Type: Temporary

Job Reference: 03370-0011588897

Staffing Area: Office u0026 Administrative