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Robert Half International Customer Service Rep in Morris Plains, New Jersey

Description This Customer Service Representative position via OfficeTeam might be for you, if you like the idea of working in a dynamic, rapidly-changing call center. If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This could be the Morris Plains, New Jersey Customer Service Representative position you're looking for, if you're available for a long-term temporary engagement.

How you will make an impact

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

  • Provide accurate, friendly customer service in a timely fashion

  • Receive and send written business correspondence Requirements - Strong proficiency in Excel and other Microsoft Program skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Excellent verbal, written, and social communication skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Solid understanding of navigating basic office equipment and protocols

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Excellent computer skills

  • Customer service and office administrative skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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