Robert Half International Call Center Customer Service Representative in Mount Laurel, New Jersey
Highly reputable organization is seeking a Call Center Customer Service Representative. As the Call Center Customer Service Representative your responsibilities include administer ongoing and manage customers contracts and engagements.
Help develop and maintain system processing documentation.
Process and fulfill spreadsheets and confirmation statements
Coordinate with colleagues to help resolve customer issues
Provide information to our customers about their account and transactions
Troubleshoot and resolve product issues and concerns by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best the solution to solve the problem; expediting correction and following up to ensure resolution.
3+ years of customer service experience.
Excellent verbal and written communication skills
Must be available to work nights, holidays, and weekends
Previous Customer Service or Call Center experience required.
Strong technology skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
Ability to multi-task on multiple projects within established deadlines in a fast-paced environment.
Contact OfficeTeam for this exceptional opportunity today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $12.00 - $12.00 / Hourly
Location: Mount Laurel, NJ
Date Posted: November 19, 2020
Employment Type: Temporary
Job Reference: 02700-0011624478
Staffing Area: Office u0026 Administrative