Robert Half International Customer Service Representative in Mt. Pleasant, South Carolina
Customer Service Representatives who love building solid customer relationships will be interested in OfficeTeam 's new position with a growing company within the technology industry in Mt. Pleasant, South Carolina. If you're at your best when working in a dynamic, rapidly-changing call center, providing support in a variety of ways this could be the position for you.
Your responsibilities in this role
Handle incoming telephone calls
Manage the fielding and sending of important written business correspondence
Contribute accurate, friendly customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Supportive, positive attitude with a professional demeanour applied to all tasks
Excellent verbal, written, and social communication skills
Customer service experience desired
Basic Troubleshooting experience
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Comfort and confidence when interacting with internal and external partners and clients/customers
No stranger to performing extensive research to resolve complex customer inquiries
Experience using Microsoft Office
Excellent customer service and office administrative skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.