Job Information
Robert Half Customer Service Representative in Mt. Pleasant, South Carolina
Description
Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position in the growing Legal industry. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. If you're looking for work in Mt. Pleasant, South Carolina and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you!
Key responsibilities
Utilize research skills to answer questions
Receive and send written business correspondence
Give exceptional customer service in a timely fashion
Organize and route incoming telephone calls
Requirements
Fast Paced Call Center experience highly valued
Customer service experience
Microsoft Excel experience preferred
Demonstrated knowledge of Professional Phone Etiquette
Strong data entry skills
Previous experience working with Call Center Customer Service
Background working with Legal Documentation
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Basic knowledge in computer software programs and office equipment
Supportive, positive attitude with a professional demeanour applied to all tasks
Customer service and office administrative skills
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Experience performing extensive research to resolve complex customer inquiries
Excellent oral and written communication skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .