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Robert Half International EDI Support Analyst in Naperville, Illinois


Robert Half Technology is seeking an EDI Support Analyst for our client in the Western Chicago Suburbs on a contract to full time basis. This person will be responsible for the technical support of Electronic Data Interchange (EDI) processes. This includes the daily monitoring of EDI file processing, the troubleshooting of issues impacting successful receipt or delivery of client files, and general customer support of issues for the help desk. This role will be remote for now and eventually on site. Previous eDI support experience is a must!


  • Production support of EDI trading partners

  • Routine and ad hoc analysis of various facets of EDI processing including system performance, claim turnaround times, data mapping, and claim volumes

  • Communicating system availability, modifications, and problems to internal and external stakeholders

  • Implementing process improvements to enhance the efficiency of the EDI support processes


  • 3+ years of EDI support experience

  • SQL


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