Robert Half International Help Desk Analyst I in NAPERVILLE, Illinois
You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We're looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. This Help Desk Analyst role is based in the Naperville, Illinois area and is a short-term temporary opportunity.
Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Spot recurring technical issues and deploy solutions to address the root of the problems
Provide service on technical help tickets submitted via phone, email, and walk-ups
Less than one year of experience is acceptable
Good understanding of IT support ticketing systems
Ad Hoc Reporting experience preferred
Company Websites experience desired
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Comprehension of basic networking concepts
Working knowledge of user administration and bug fixing in a client server environment
Critical thinking, problem solving, ability to work independently
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: NAPERVILLE, IL
Date Posted: January 29, 2021
Employment Type: Temporary
Job Reference: 01340-0011651919
Staffing Area: Technology u0026 IT