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Robert Half Telecommunications Specialist in Naples, Florida

Description We are offering a contract to hire employment opportunity for a Telecommunications Specialist in Naples, Florida. The role involves handling various aspects of telecommunications, including installation, maintenance, and troubleshooting. The individual will operate within the service industry, collaborating with vendors and maintaining inventory records.


• Operate and maintain telecommunications systems including landline phones and other communication-related equipment

• Install, update, and troubleshoot landline phones

• Maintain accurate inventory records and databases for landline phones

• Analyze system and user needs as well as equipment requirements

• Communicate effectively with end users to understand issues and devise a plan of action

• Review and recommend approval of monthly landline phone billings

• Maintain and troubleshoot Avaya CM including auto-attendants, IVR, and Phonetree system implementation

• Support Avaya Voice solution technologies including but not limited to IP Office, Voice Manager Pro, Aura, Communication Manager, and Messaging System

• Perform basic computer operations and applications, specifically MS Office applications

• Be prepared to work flexible hours or days when needed to complete assignments or respond to emergencies. Requirements • Minimum of 2 years of experience as a Telecommunications Specialist or in a similar role within the Service industry

• Proficient in using Avaya CMS or similar telecommunications systems

• Demonstrable experience in cable assemblies and cable installation

• Excellent problem-solving skills with a focus on basic troubleshooting in telecommunications

• Strong understanding of telecommunications principles and best practices

• Effective communication skills, both verbal and written

• Ability to work in a team and collaborate with various stakeholders

• Proactive and able to work independently when required

• Strong organizational skills and the ability to prioritize tasks

• Willingness to stay updated with the latest advancements in telecommunications technology. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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