Robert Half International IT Support Analyst in Nashotah, Wisconsin
Do you have excellent customer service skills, and are seeking an IT Support Specialist for our client in the Oconomowoc/Delafield area. If you have experience in the manufacturing space, and want to work independently supporting a multi user manufacturing environment, apply today! Send your resume to: Jena Schneider, Recruiting Manager at email@example.com
What you get to do every single day
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Be in contact regularly and effectively with ticket submitters
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Coordinate hardware repairs with the appropriate vendors
Solve computer problems, and implement appropriate action/solutions
Provide computer desktop support in accordance with established policies and procedures
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
3+ years of desktop support or other related experience
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
General familiarity with Hyper-V
Experience with Microsoft Exchange
Proficiency in Citrix Technologies
Thin Client experience preferred
Command of Windows Workstation
Comprehensive knowledge of Microsoft Windows Server OS
Well-founded grasp of VMware
Practical knowledge of customer service
Proven knowledge of Microsoft Office 365
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Nashotah, WI
Date Posted: January 4, 2021
Employment Type: Full-time
Job Reference: 04600-0011627536
Staffing Area: Technology u0026 IT