Robert Half Customer Service Representative in Nashua, New Hampshire
Robert Half is looking to hire multiple Customer Service Representatives in the Nashua, NH and Lowell, MA area. As a customer service representative, you will focus on providing correct resolutions for customers and the business. You will handle customer relationships and assist with their individual needs while delivering personalized and quality customer service. These positions require individuals willing to go the extra mile for their customers. Your daily duties will include…
Handle inbound/outbound calls from customers
Provide effective resolutions at first point of contact
Field and send out send written business correspondence
Be a part of business development by by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Efficient problem solving abilities
If these align with your experience or career goals, do not hesitate to call us today!
Less than one year of experience
Excellent verbal, written, and social skills
Experience performing extensive research to resolve complex customer inquiries
Ability to use multiple computer systems, applications, and utilize search tools to find information
Strong customer service and office administrative skills
Ability to recognize, evaluate, and resolve problems effectively
Comfort and confidence when interacting with internal and external partners and clients/customers
Upbeat, positive attitude and an approach to work rooted in professionalism
Adeptness in Microsoft Word
Communication Skills experience
Experience with Microsoft Excel
Knowledge of Basic Medical Terminology
General familiarity with Written Communication
Billing experience preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.