Robert Half Desktop Support Analyst in Nashua, New Hampshire
Description Robert Half is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst role is permanent in nature and is located in the Nashua, New Hampshire, area.
Your responsibilities in this role
Interface regularly and effectively with ticket submitters
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Settle computer problems, and offer suggestions on appropriate action/solutions
Administer computer desktop support in accordance with established policies and procedures
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
hardware repairs with the appropriate vendors Requirements - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Solid understanding of Microsoft Windows
Proven knowledge of End User Training
Experience with Microsoft Exchange
Command of Active Directory
Foundational knowledge in Microsoft Office 365
Strong familiarity with Desktop Environment
3+ years of desktop support or other related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.