Robert Half International Help Desk Analyst I in Nashua, New Hampshire

Description

Help Desk Analysts apply to Robert Half Technology's new job opening. The position is with a growing company, looking for someone who will support local and field users. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Nashua, New Hampshire area and is a long term temporary opportunity.

Your responsibilities

  • Independently investigate and implement solutions to technical issues

  • Provide service on technical help tickets submitted via phone, email, and walk-ups

  • Provide IT support for operating systems, productivity software, and a variety of other applications used internally

  • Identify recurring technical issues and propose solutions to address the root of the problems

Please contact [email protected]

Requirements

  • Experience installing and configuring operating systems, networked and local printers, and business applications

  • Experience with IT support ticketing systems

  • Firm grasp of basic networking concepts

  • Demonstrated knowledge of user administration and bug fixing in a client server environment

  • Comprehensive knowledge of Active Directory

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: Nashua, NH

Date Posted: December 4, 2018

Employment Type: Consulting

Job Reference: 02600-0010742328

Staffing Area: Technology & IT