Robert Half International Customer Service Representative in NASHVILLE, Illinois
Opening Available for Customer Service Representative!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Wholesale Distribution industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Nashville, Illinois region and is a long-term temporary employment opportunity.
What you get to do every day
Provide accurate, friendly customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Manage the fielding and sending of important written business correspondence
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
No stranger to performing extensive research to resolve complex customer inquiries
Ability to effectively interact, verbally and in writing
1+ years of past relevant experience
Ability to interact effectively with internal and external partners and clients/customers
Critical thinking, problem solving, ability to work independently
Demonstrated knowledge of customer service
Deep understanding of detail oriented Phone Etiquette
General familiarity with Written Communication
Basic Computer Skills experience highly preferred
Background working with Computer Skills
Numeric data entry experience
Adeptness in order entry
Answering Inbound Calls experience
Solid understanding of data entry
Phone Etiquette experience
Practical knowledge of Communication Skills
Experience using Microsoft Office
Positive attitude and an engaging businesslike approach
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Customer service and office administrative skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $11.48 - $13.29 / Hourly
Location: NASHVILLE, IL
Date Posted: October 12, 2020
Employment Type: Temporary
Job Reference: 02430-0011586244
Staffing Area: Office u0026 Administrative