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Robert Half International Customer Service Representative in NASHVILLE, Illinois

Description

Opening Available for Customer Service Representative!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Wholesale Distribution industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Nashville, Illinois region and is a long-term temporary employment opportunity.

What you get to do every day

  • Provide accurate, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Manage the fielding and sending of important written business correspondence

Requirements

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Ability to effectively interact, verbally and in writing

  • 1+ years of past relevant experience

  • Ability to interact effectively with internal and external partners and clients/customers

  • Critical thinking, problem solving, ability to work independently

  • Demonstrated knowledge of customer service

  • Deep understanding of detail oriented Phone Etiquette

  • General familiarity with Written Communication

  • Basic Computer Skills experience highly preferred

  • Background working with Computer Skills

  • Numeric data entry experience

  • Adeptness in order entry

  • Answering Inbound Calls experience

  • Solid understanding of data entry

  • Phone Etiquette experience

  • Practical knowledge of Communication Skills

  • Experience using Microsoft Office

  • Positive attitude and an engaging businesslike approach

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Customer service and office administrative skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $11.48 - $13.29 / Hourly

Location: NASHVILLE, IL

Date Posted: October 12, 2020

Employment Type: Temporary

Job Reference: 02430-0011586244

Staffing Area: Office u0026 Administrative

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