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Robert Half International Call Center Representative in Nashville, Tennessee

Description If you're looking for work as a Customer Service Representative, this position via OfficeTeam, situated in a dynamic, rapidly-changing call center, might be for you! Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. This Customer Service Representative opportunity is located in Nashville, Tennessee, and is a long-term temporary engagement.

Major responsibilities

  • Manage the fielding and sending of important written business correspondence

  • Receive and place telephone calls

  • Provide accurate, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers Requirements - A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Ability to interact effectively with internal and external partners and clients/customers

  • navigating basic office equipment and protocols experience desired

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Strong communication skills, both verbally and in writing

  • Proficient with diversified computer software and systems

  • Strong customer service and office administrative skills

  • Excellent problem-solving skills

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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