Robert Half International Customer Service Representative in Nashville, Tennessee
Opening Available for Customer Service Representative!
OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment medical industry. This Nashville, Tennessee Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity.
Receive and place telephone calls
Field and send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Proficiency with Microsoft office applications
Ability to use multiple computer systems, applications, and utilize search tools to find information
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Call Center Customer Service experience required
Solid understanding of customer service
Deep understanding of Call Center Customer Service
Foundational knowledge in Increase Sales
Excellent written, verbal and social communication skills
achievement oriented, positive attitude and an approach to work rooted in professionalism
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.