Robert Half International Customer Service Representative in Nashville, Tennessee
Description Customer Service Representative Openings!
OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is short-term temporary, and located in Nashville, Tennessee.
How you will make an impact
Field and send out send written business correspondence
Manage incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion Requirements - Strong communication skills, both verbally and in writing
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Ability to interact effectively with internal and external partners and clients/customers
Customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
A consistently positive approach to your work that is rooted in a businesslike professionalism
Customer service experience required
Comprehensive knowledge of claims processing
Ability to navigate multiple computer systems and applications
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience performing extensive research to resolve complex customer inquiries
Microsoft Office experience preferred
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.