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Robert Half Senior Claims Advisor in Nashville, Tennessee


A well known, large manufacturing company is currently seeking a Senior Claims Advisor to support their customer base across the eastern seaboard. Your partnership with local stores and field personnel to facilitate and process claims will be your primary focus.

As the Senior Claims Advisor, your day-to-day responsibilities may include:

  • processing store claims received from various sources

  • insuring adherence to service agreements per corporate policy

  • communicating with field personnel with updates for resolution status

  • practicing best judgement and de-escalation tools when needed

  • obtaining various facts or necessary documentation surrounding claims details

  • coordinating appointments between multiple parties

  • processing all necessary paperwork and associated supporting documentation

  • process requests for refunds or payment adjustment

If you are an organized and results-oriented Senior Claims Advisor interested in a challenging and career-building opportunity such as this, you are encouraged to apply immediately.


Required Qualifications

  • 2+ years call center or claims handling experience

  • 2+ years of experience supporting a retail organization or automotive company strongly desired

  • Strong verbal and written communication skills

  • Strong organization skills

  • Demonstrated conflict resolution skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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