Robert Half Corporation Jobs

Description

We are seeking a Collections Manager for a New Berlin, WI area organization. This role involves managing customer accounts, processing credit applications, and maintaining accurate records.

Responsibilities:

• Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and professionally.

• Manage and evaluate the credit and collection processes, policies, and procedures with a continuous improvement mindset.

• Analyze the effectiveness of the company's credit control system and implement changes as necessary.

• Develop and maintain relationships with key stakeholders such as clients and internal teams to ensure the smooth functioning of the credit control process.

• Handle escalated debt collection phone calls and negotiate payment plans with customers with overdue accounts.

• Manage the application of cash applications to ensure correct allocation.

• Oversee the resolution of customer credit issues or queries as required.

• Review customer credit applications and make decisions on creditworthiness.

• Monitor customer accounts details for non-payments, delayed payments, and other irregularities.

• Perform account reconciliations and generate aging reports in compliance with company procedures.

Requirements

• Must have a strong understanding of B2B collections processes and strategies

• Demonstrated proficiency in managing Accounts Receivable (AR)

• Solid experience in Cash Applications

• Proven ability in managing and assessing credit risk

• Must possess strong leadership skills to manage a team

• Excellent communication and negotiation skills are required

• Proven ability to work collaboratively with other departments to resolve complex issues

• Demonstrated ability to implement and monitor financial controls

• Proven ability to meet deadlines in a high-volume, fast-paced environment

• Must have strong analytical and problem-solving skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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