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Robert Half International Customer Service Representative in New Kensington, Pennsylvania



Our client in the New Kensington area is looking for a Customer Service Representative with sales experience. This role will also be responsible for some light administrative responsibilities. Daily responsibilities will include; answering phones and taking orders, entering sales orders, and answering customer questions. In this role you will work in Microsoft Office Suite (Word & Excel). Knowledge in QuickBooks is a bonus, but not required. The environment is business casual, and presentable.

This role is on a temporary to potential full-time basis, and is an ON-SITE role. Full time hours of Monday - Friday, 8:30am - 5:00pm.


  • Experience performing extensive research to resolve complex customer inquiries

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Order entry experience

  • QuickBooks experience

  • Microsoft Word experience

  • Switchboard phone (1-10 lines) experience highly desired

  • Microsoft Excel experience

  • Proven computer skills

  • Excellent problem-solving skills

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • Ability to interact effectively with internal and external partners and clients/customers

  • Strong communication and social skills and able to receive criticism well

  • Customer service and office administrative skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today or call 412-456-0837.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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Salary: DOE

Location: New Kensington, PA

Date Posted: March 1, 2021

Employment Type: Temp to Hire

Job Reference: 03760-0011658056

Staffing Area: Office u0026 Administrative