Job Information
Robert Half Customer Service Representative in New Orleans, Louisiana
Description Do you like the idea of working in a dynamic, rapidly changing call center? You might be interested in this Customer Service Representative position via Robert Half in the Manufacturing field. You might be the articulate, highly skilled Customer Service Representative we're looking for, if you love building solid customer relationships. This New Orleans, Louisiana Customer Service Representative position could be for you, if you're available for a short-term contract to full time opportunity.
Major responsibilities
Receive and place telephone calls
Offer friendly, accurate customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - Experience performing extensive research to resolve complex customer inquiries
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong problem solving and analytical skills
Excellent customer service and office administrative skills
Hands-on knowledge of Microsoft Office Suite
General familiarity with Microsoft Office Suites
Solid understanding of customer service
Deep understanding of estimating
Experience with Cargo
Demonstrated knowledge of Microsoft Excel
Command of Manage Vendor Relationships
Account management experience preferred
Adeptness in Military operations
Positive attitude and an engaging businesslike approach
Ability to navigate multiple computer systems and applications
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Great written, verbal, and interpersonal skills
Comfort and confidence when interacting with internal and external partners and clients/customers
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .