Job Information
Robert Half Customer Service Representative in New Orleans, Louisiana
Description
Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position, if they are interested in the growing Manufacturing industry. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Customer Service Representative job is short-term contract to full time and located in New Orleans, Louisiana. This position is located in a dynamic, rapidly-changing call center.
Your responsibilities in this role
You will likely support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
Receive and send written business correspondence
Requirements
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Experience performing extensive research to resolve complex customer inquiries
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Strong customer service and office administrative skills
Positive attitude and an approach to work rooted in professionalism
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Proven knowledge of order entry
Superior Customer Service experience
Well-founded grasp of Event Production
AS400 experience
Microsoft Office Suite experience
Expertise in inside sales
Excellent oral and written communications skills
Ability to recognize, evaluate, and resolve problems effectively
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .