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Robert Half Customer Service Representative in New Orleans, Louisiana

Description

Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position, if they are interested in the growing Manufacturing industry. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Customer Service Representative job is short-term contract to full time and located in New Orleans, Louisiana. This position is located in a dynamic, rapidly-changing call center.

Your responsibilities in this role

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Provide accurate, friendly customer service in a timely fashion

  • Receive and send written business correspondence

    Requirements

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Experience performing extensive research to resolve complex customer inquiries

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Strong customer service and office administrative skills

  • Positive attitude and an approach to work rooted in professionalism

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Proven knowledge of order entry

  • Superior Customer Service experience

  • Well-founded grasp of Event Production

  • AS400 experience

  • Microsoft Office Suite experience

  • Expertise in inside sales

  • Excellent oral and written communications skills

  • Ability to recognize, evaluate, and resolve problems effectively

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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