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Robert Half International AVP of Operations in NEW YORK, New York


E-Commerce Client in New York City is hiring a Director of Operations. The Director of Operations/Supply Chain will get exposure to leadership and will be pivotal in helping shape the direction of the business through operational innovations. The position calls for constant improvement, always analyzing, tweaking and finding better ways to enhance client's current operations to meet the

demands of current and new customers, both B2B and B2C. Not only does she/he need to be analytical, detail-oriented, curious and an excellent communicator, she/he also needs to be able to roll up your sleeves and get your hands dirty executing, whilst being able to think and communicate across departments, in a more strategic function. This is a great opportunity to join an incredible team at ground level and build a successful brand.

  • Ensure all orders, B2B and B2C, are properly and accurately prepared

  • Monitor and analyze performance of current partners (e.g. postage, pick-pack fees, shipping charges etc.).

  • Manage all communication with outsourced transportation companies including pick-up scheduling and adjusting delivery schedules.

  • Initiate logistic claims forms to manage complaints with transportation companies in case of defects on products due to transportation or failure to meet deadlines.

  • From time-to-time, negotiate services with potential new transportation

  • Work on ad hoc projects to support internal teams such as product formulations, product & packaging design, wholesale inquiries, COGs optimization.

    Requirements Global Supply Chain, Logistics & Distribution, Supply Chain Logistics, Supply Chain Management, Financial Analysis, MS Excel

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