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Robert Half International Call Center Rep in NEW YORK, New York

Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. If you're looking for work in New York, New York and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you! This position is located in a dynamic, rapidly-changing call center.

What you get to do every single day

  • Manage and place incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Manage the fielding and sending of important written business correspondence Requirements - Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Strong proficiency in Excel and other Microsoft Program skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Assist Customers experience

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Positive attitude and an engaging businesslike approach

  • Excellent customer service and office administrative skills

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent verbal, written, and social communication skills

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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