Robert Half Client Service Associate in New York, New York
Provide sales and service support (i.e., create, review and distribute various client reports and presentations or assist with client events); may be for current clients or prospects.
Interact with clients to address or best direct questions and inquiries. Responsible for client retention and day-to-day client satisfaction.
Assist with phone calls to prospects and clients, schedule all client-related appointments, coordinate client mailings/invitations to company events.
Provide general administrative support such as managing logistics and refreshments for meetings, answering incoming telephone calls, managing incoming emails/faxes, filing, submitting business expense requests, schedule appointments and distributing mail.
Own client onboarding and ongoing lifecycle related activities (new account opening, account maintenance, disbursements, etc.).
Research and reconcile performance returns not in line with benchmarks.
Perform duties and responsibilities specific to department functions & activities.
Perform other duties and responsibilities as required or assigned by supervisor.
BS/BA degree in Business, Finance or related field, or equivalent experience
Strong analytical skills with the ability to synthesize information
Strong presentation skills; comfortable speaking in front of clients and potential clients
Proven self-starter with the ability to think and work autonomously
Effective prioritization capabilities
Team player willing to help and learn from others
Excellent written and verbal skills with careful attention to detail
Proficient in Microsoft office applications with an intermediate to expert skill level in Excel and PPT
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.