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Robert Half Customer Service Representative in NEW YORK, New York

Description Customer Service Representatives might be interested in this opportunity via Robert Half, in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for a short-term contract / temporary position in New York, New York, this Customer Service Representative opportunity could be for you!

How you will make an impact

  • Offer friendly, accurate customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Manage and place incoming telephone calls Requirements - Advanced Microsoft Office skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Excellent verbal and written communication skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Strong customer service and office administrative skills

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Comprehensive knowledge of customer service

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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