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Robert Half Customer Service Representative in NEW YORK, New York

Description We're Seeking a Customer Service Representative!

Robert Half has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term contract / temporary to full-time Customer Service Representative position in New York, New York could be perfect for you!

What you get to do every single day

  • Contribute accurate, friendly customer service in a timely fashion

  • Manage and place incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

  • Receive and send written business correspondence Requirements - Strong customer service and office administrative skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Strong computer skills including customer database systems

  • Expertise in Coordinating Schedules

  • Comprehensive knowledge of Assist Customers

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Excellent problem-solving skills

  • Proficiency with Microsoft office applications

  • Ability to effectively interact, verbally and in writing

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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