Robert Half International Desktop Support Analyst in New York, New York
Description You'll succeed in this position if you excel at explaining intricate technical information to the non-technical user. A driven individual who is most productive in an active and positive environment is the ideal candidate for this position. You might be the Desktop Support Technician Robert Half Technology is looking for, if that sounds like you. The ideal candidate for this position is motivated and has effective problem-solving abilities. Located in the Chicago, Illinois, area, this Desktop Support Analyst role is long-term temporary in nature.
What you get to do every day
Arrange hardware repairs with the appropriate vendors
Offer computer desktop support in accordance with established policies and procedures
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Rectify computer problems, and suggest appropriate action/solutions
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Interact regularly and effectively with ticket submitters Requirements - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
ServiceNow experience required
Comprehensive knowledge of Microsoft Windows
Deep understanding of PC desktop/workstations
Desktop support or related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.