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Robert Half International Desktop Support Analyst in NEW YORK, New York

Description There is a great opportunity for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format, as Robert Half Technology's new Desktop Support Technician. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a long-term temporary opportunity based in the New York, New York, area.

Your responsibilities in this role

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Offer computer desktop support in accordance with established policies and procedures

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Organize hardware repairs with the appropriate vendors

  • Interface regularly and effectively with ticket submitters

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

  • Desktop support or related experience

  • Comprehensive knowledge of Active Directory

  • Routers experience preferred

  • Microsoft Windows Server experience

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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