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Robert Half International Desktop Support Analyst in NEW YORK, New York

Description Candidates with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users will be excited about Robert Half Technology's Desktop Support Technician role. You will be working in the Non-Profit industry in this role. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. Located in the New York, New York, area, this Desktop Support Analyst role is long-term temporary in nature.

What you get to do every day

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

  • Coordinate hardware repairs with the appropriate vendors

  • Provide computer desktop support in accordance with established policies and procedures

  • Be in contact regularly and effectively with ticket submitters

  • Rectify computer problems, and suggest appropriate action/solutions Requirements - Desktop support or related experience

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • Solid understanding of Microsoft Windows 10

  • Networking experience required

  • Proficiency in Microsoft Office 365

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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