Job Information
Robert Half FIX Onboarding and Production Support Specialist in New York, New York
Description
A leading financial institution is seeking a proactive FIX Onboarding and Production Support Specialist to join our Equity IT DevOps team. This role focuses on supporting various trading functions, including Equities, Options, Futures, and Post-trading allocations. Candidates should possess a solid technical background, with expertise in FIX Protocol and the ability to troubleshoot related technical issues.
Requirements
Responsibilities:
Lead client onboarding processes for our FIX trading platform and ensure high-level ongoing support to achieve maximum customer satisfaction.
Collaborate with clients and Trading Desk to gather FIX onboarding requirements and adjust FIX settings accordingly.
Address and resolve technical issues concerning FIX connectivity and onboarding, collaborating with both internal and external teams when necessary.
Work closely with internal stakeholders to align FIX onboarding and production support with business goals.
Maintain detailed records of client onboarding and production support activities, and regularly update our knowledge base/wiki.
Interact with external software vendors integrated with our systems.
Coordinate the release of new applications, FIX configurations, and enhancements with external clients.
Education and Experience:
Bachelor's Degree in Computer Science or a related field.
Minimum of 5 years’ experience in working with FIX protocols, with a thorough understanding of FIX messages and order routing.
Skills:
Excellent communication and interpersonal skills, with a proven ability to establish strong relationships with clients and internal stakeholders.
Strong problem-solving and troubleshooting capabilities.
Keen attention to detail with a commitment to maintaining accurate records.
Ability to work both independently and as part of a team.
Experience in Application Support, Equities, and DevOps environments is desirable.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .