Robert Half Corporation Jobs

Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst II in New York, New York. This role focuses on providing technical support, managing IT-related projects and vendors, and ensuring smooth operation of office systems within the industry.

Responsibilities:

• Offer technical support to the team members • Participate in and manage IT projects impacting both local and global teams • Oversee local IT vendors to ensure effective support for the office • Maintain smooth operation of AV conferencing and sound systems in the office • Manage the physical security access systems to the office • Handle the local Network, Wireless Access Points, and Firewalls • Provide necessary hardware and software support • Onboard and offboard team members as required • Handle technical lead responsibilities, capable of working independently • Prioritize multiple tasks on a daily/weekly basis for efficient workflow. Requirements • Possess a minimum of 3 years of experience as a Help Desk Analyst or in a similar role.

• Proficient in using Okta for identity and access management.

• Skilled in utilizing Zoom for video conferencing and virtual meetings.

• Ability to use Slack for team communication and collaboration.

• Experience with MDM Technologies for mobile device management.

• Familiarity with Jamf Pro for Apple device management.

• Knowledge of Networking concepts and protocols.

• Experience with GitHub for version control and code management.

• Capable of handling Audio Visual equipment and software.

• Proficient in using Asana for project management.

• Strong experience with Microsoft Windows operating system and its troubleshooting.

• Familiarity with Microsoft Office 365 suite including Word, Excel, PowerPoint, and Outlook. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .