Job Information
Robert Half Helpdesk Technician in New York, New York
Description Contact Robert Half if you want to become a Help Desk Analyst in an innovative and fast-paced work environment. A creative with talent for solving both routine and unique problems will find a great opportunity in this position! The ideal candidate is ready to support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in New York, New York, the Help Desk Analyst opportunity is a permanent role.
What you get to do every day
Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
Offer IT support for operating systems, productivity software, and a variety of other applications used internally
Identify recurring technical issues and propose solutions to address the root of the problems
Independently investigate and implement solutions to technical issues Requirements - Firm grasp of basic networking concepts
User administration and bug fixing in a client-server environment
3+ years of prior experience
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
DHCP DNS experience
Deep understanding of Microsoft Windows
Microsoft Office 365 experience
IT support ticketing system experience desired
Proven experience in installing and configuring operating systems, networked and local printers, and business applications Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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