Robert Half Corporation Jobs

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Robert Half IT Support in NEW YORK, New York

Description This Desktop Support Technician role with Robert Half requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This job is in the Import/Export industry. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. Located in the New York, New York, area, this Desktop Support Analyst role is permanent in nature.

Major responsibilities

  • Rectify computer problems, and suggest appropriate action/solutions

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Meet regularly and effectively with ticket submitters

  • Coordinate hardware repairs with the appropriate vendors

  • Supply computer desktop support in accordance with established policies and procedures

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals Requirements - PC Hardware experience preferred

  • Microsoft Office 365 experience desired

  • Deep understanding of End User Training

  • Desktop support or related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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