Robert Half Order Entry Specialist in NEW YORK, New York
Description Do you love building solid customer relationships? You might be the Customer Service candidate OfficeTeam is looking for. We are currently looking for a dynamic, efficient, and passionate Customer Service/Order Entry Associate for a fine wine wholesaler in Manhattan. The Customer Service/Order Entry Associate will be responsible for entering and processing heavy orders (via phone, email, chat) into Navision, monitoring inventory controls and availability, providing quotes and accurate pricing, managing shipping schedules, and providing support to the sales and marketing teams. The Associate will be in constant communication with customers, sales teams and the warehouse confirming orders, informing of shipping date(s), any possible delays and back orders and much more.
The ideal candidate will have 1-2 years+ experience in the wine industry, hospitality, or a similar role in the e-commerce luxury goods field. Candidates must be motivated and passionate about providing exceptional customer service. Prior experience utilizing Navision preferred and stellar Microsoft Office Suite skills are required. This is a fantastic opportunity within a well-regarded, fast-paced growing organization. Salary range from 60-65 plus solid benefits. Please submit your resume to Rebecca Gatto at email@example.com or connect with me on LinkedIn. Requirements - Proficiency with Microsoft Office applications
Strong customer service and office administrative skills
2+ years of past relevant experience
Ability to use multiple computer systems, applications, and utilize search tools to find information
Ability to recognize, evaluate, and resolve problems effectively
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
A consistently positive approach to your work that is rooted in a businesslike professionalism
Inventory analysis experience
Expertise in Coordinate Logistics
Foundational knowledge in inventory planning & reporting
Order entry experience required
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Ability to communicate verbally and in writing effectively throughout all levels of the company
Proven knowledge of an ERP system
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.