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Robert Half Workflow Coordinator (DP/Pres) in New York, New York

Description We are offering a short-term contract employment opportunity for a Document Production Workflow Coordinator based in New York, New York. This role involves coordinating workflow within a high-pressure, high-volume production environment, training team members, and delivering exceptional customer service. The successful candidate will be well-versed in document production and will have an advanced understanding of various software programs.

Responsibilities:

• Handle work requests from clients, including clarification of job instructions and negotiation of deadlines.

• Prioritize work requests across the team and coordinate multiple projects.

• Train team members in document production procedures and best practices.

• Ensure speed and accuracy in document production.

• Utilize advanced software aptitude to produce documents.

• Communicate with team members, supervisors, and clients on job or deadline issues.

• Handle sensitive and/or confidential documents and information.

• Troubleshoot technical issues specific to the business/client.

• Ensure quality assurance and adherence to company policies.

• Coordinate across the team and work on multiple projects simultaneously, ensuring quality results.

• Exercise good judgment and organizational skills, with a solutions-oriented approach.

Skills:

• Customer Service

• Communication

• Documentation

• Microsoft Excel

• Training

• Procedures

• Microsoft Word

• Quality

• Supervising

• Hiring Processes

• Production

• Check Processing

• Troubleshoot

• Negotiation

• Microsoft PowerPoint

• Practices

• Attendance

• Microsoft Office Suites

• Quality Assurance

• Company Policy

• Interpersonal Skills

• Proofreading

• Deliverable

• Decision-Making

• Coordination Requirements • Proficient in Microsoft Office Suites including Excel, Word, and PowerPoint

• Excellent customer service and interpersonal skills

• Strong communication capabilities, both written and verbal

• Ability to coordinate and manage events effectively

• Experience with hiring processes and supervising teams

• Familiarity with quality assurance and company policy adherence

• Proficiency in documentation and proofreading tasks

• Ability to troubleshoot and resolve issues efficiently

• Strong negotiation and decision-making skills

• Experience in training staff on procedures and practices

• Track record of reliable attendance

• Ability to manage production and deliverables effectively

• Experience with check processing systems

• Ability to adhere to and enforce company practices and procedures. Innovation starts with people.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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