Robert Half Collections Specialist in Newark, California
Description Robert Half is actively searching for a Collections Specialist with a positive attitude. This Collections Specialist role will be based in the Newark, California region and will be a short-term contract / temporary employment opportunity. If you are looking to apply your talents in a dynamic environment with a group of other talented individuals, apply today!
Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
Manage all billing and reporting activities in line with deadlines
Process bankruptcy filings correctly when received
Ensure payments are processed
Abide by all Federal Fair Credit Reporting Act rules and regulations
Control inbound and outbound collections calls and correspondence
Maintain and update customer files to sustain data integrity
Document all customer payments to the right reports
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment Requirements - Excellent verbal and written communication skills
Consumer collections experience
Well-founded grasp of AS400
Aging Reports experience
Proficiency in consumer collections
Billing Collection experience preferred
Proven knowledge of Salesforce.com
Comprehensive knowledge of Consumer Credit
General familiarity with Accounts Receivable (AR)
AA or BS/BA in Accounting preferred
Earlier experience working with various types of accounting software desired
2-3 years of prior high volume collections experience
Ability to survey and make decisions regarding customer accounts
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.