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Robert Half International Customer Care Representative in Newark, California

Description

Available Positions for Customer Service Representatives!

OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Construction/Contractor industry. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term temporary-to-full-time position in Newark, California, this Customer Service Representative opportunity could be for you!

How you will make an impact

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage incoming telephone calls

  • Field and send out send written business correspondence

  • Contribute accurate, friendly customer service in a timely fashion

    Requirements

  • Positive attitude and an engaging businesslike approach

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Customer service and office administrative skills

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • Excellent written, verbal and social communication skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Real estate experience required

  • Deep understanding of real estate

  • Customer service experience desired

  • Ability to interact effectively with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today. Apply to this posting and call 510-744-6486 and ask for Ciera.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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