Job Information
Robert Half Patient Admin Specialist (PAS) in Newark, California
Description
We are offering a contract to hire employment opportunity for a Patient Admin Specialist in Newark, California. This role is primarily involved with handling patient coordination, surgery scheduling, and other administrative tasks in a clinical setting. The industry of focus is healthcare, and the workplace will be an outpatient clinic.
Responsibilities:
• Handle initial patient inquiries about appointments, payments, schedules, etc.
• Manage the check-in/out process at the front desk.
• Communicate with medical providers about scheduling preferences and urgent patient needs.
• Utilize the telephone system and electronic medical records systems for job tasks.
• Process internal forms and maintain information and paging directory databases.
• Support doctors and patients using reference documents and tools.
• Manage and distribute faxes, mail and file clinic-specific documentation.
• Answer non-clinical patient messages and escalate where appropriate.
• Ensure verifications and authorizations are complete before patient sees provider.
• Answer non-clinical CRMs and escalate where appropriate.
Requirements • Demonstrated proficiency in customer service and communication
• Experience in documentation and appointment scheduling
• Ability to process payments and manage databases effectively
• Familiarity with clinical trial operations and CRM systems
• Proficiency in verification procedures and operating systems
• Ability to authorize and distribute faxes for daily operations
• Strong coordination skills for check-in procedures
• Knowledge of medical terminology
• Proficiency in handling multi-line phone systems
• Familiarity with EMR - Electronic Medical Records
• Ability to route incoming calls and handle surgery scheduling
• Experience in non-clinical roles in the healthcare sector
• Proficient in using computer systems for various administrative tasks
• Strong organizational skills for file management.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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