Robert Half Corporation Jobs

Job Information

Robert Half Customer Service/ Order Entry Specialist in Newark, New Jersey

Description

We are offering a contract employment opportunity for a Customer Service/Order Entry Specialist within our team. This role is based in Newark, New Jersey, 07102, United States. The job function entails processing customer applications, maintaining customer records, and resolving customer inquiries within a call center setting.

Responsibilities:

  • Entering orders into computer system correctly and on a timely basis

  • Pricing and confirming all entered orders back to customer on a timely basis

  • Following up on any and all and any questions from Customers

  • Updating Customer on all shortages /changes on their PO’s

  • Updating Logistics Dept(manager) on all late orders/ revisions/ or cancelations

  • Reviewing inventory status for Po’s entered if necessary

  • Contacting customer on all past due invoice weekly or at time of order placement if necessary

  • Uploading signed bill of ladings into DocLink on a timely basis

  • Retrieving any BOL’s from DocLink from system if required

  • Responsible for any other duties assigned by Customer Service Manage

    Requirements

  • Proven experience in a customer service role, preferably within a call center environment

  • Proficiency in order entry and handling customer pricing queries

  • Excellent communication and interpersonal skills to interact effectively with customers

  • Strong problem-solving abilities to resolve customer issues in a timely manner

  • Proficiency in using customer relationship management (CRM) software

  • Ability to handle multiple tasks and prioritize work in a fast-paced environment

  • High attention to detail and accuracy in order entry and record-keeping

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

DirectEmployers