Robert Half Corporation Jobs

Description

We are seeking a dedicated Family Services Specialist in Newport News, VA, You will be entrusted with the responsibility of managing cases, performing assessments, and maintaining documentation. You will also provide customer service and engage with seniors and adults with disabilities.

Responsibilities

• Manage and prioritize work assignments effectively

• Conduct in-depth assessments and document the findings meticulously

• Provide excellent customer service by resolving inquiries promptly

• Communicate effectively, both orally and written, with various stakeholders

• Engage empathetically with seniors and adults with disabilities

• Utilize community resources to refer clients for services

• Collaborate with team members to ensure seamless service delivery

• Use the CRM system to maintain accurate records of customer interactions

• Operate office equipment such as copiers and scanners efficiently

• Use word processing and other software effectively for documentation and follow-ups.

Requirements • Minimum of 1 year of experience working in an administrative role, preferably within a non-profit setting

• Proficient in CRM software to efficiently manage and update client databases

• Exceptional communication skills, both written and verbal, for clear and effective correspondence with stakeholders

• Knowledge and experience in Human Services to ensure the organisation's services are effectively delivered

• Proficient in word processing software for creating, editing, and formatting documents

• Experience in case management, including tracking and monitoring cases

• Ability to conduct assessments, evaluating the needs of clients and the effectiveness of services provided

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .