Job Information
Robert Half Medical Front Desk Coordinator in Newton, New Jersey
Description
We are in search of a Front Desk Coordinator to become a part of our healthcare team, located near Newton, New Jersey. The successful candidate will be tasked with overseeing the front desk operations of our medical facility. The role involves managing patient check-ins, scheduling appointments, and ensuring effective communication between patients and medical staff.
Responsibilities:
• Managing patient check-ins and ensuring a smooth process.
• Scheduling appointments for patients according to their convenience and availability of medical staff.
• Maintaining accurate patient records to ensure smooth operations.
• Handling inquiries from patients and providing them with the necessary information.
• Facilitating communication between patients and medical staff to ensure timely treatment.
• Using Microsoft Excel, Microsoft Word, and Microsoft Outlook to manage and organize files and data.
• Answering multi-line phone system to assist with customer service and inquiries.
• Conducting data entry tasks to record patient information and appointments.
• Corresponding through email to address patient queries and concerns.
• Utilizing basic medical terminology knowledge in daily operations.
• Verifying medical insurance details of patients as required.
Requirements
• Minimum of 2 years of experience as a Receptionist or similar role within the Healthcare sector
• Proficiency in using Microsoft Office Suite applications, including Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience with answering a multi-line phone system and managing email correspondence
• Strong customer service skills, with the ability to interact professionally with patients, family members, and healthcare professionals
• Proficiency in data entry and organizing files
• Experience in scheduling appointments, both in-person and over the phone
• Familiarity with basic medical terminology
• Experience with medical insurance verification procedures
• Strong interpersonal skills, with the ability to work well in a team and communicate effectively with diverse groups
• High level of organization and attention to detail
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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