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Robert Half Inside Sales/Customer Service in Niagara Falls, New York

Description Are you looking for a new opportunity to support a growing organization? Do you enjoy supporting the day-to-day activities of an organization in order to win new business? Then this contract to full-time Inside Sales/ Customer Service position may be for you!

Responsibilities: ● Process customer requests for quotations for standard products in the system ● Work closely with Business Development Managers to process requests for quotations for non-standard products in the system. ● Process entries into the system. ● Prepare sample requests. ● Support Business Development Managers with special projects as necessary. ● Direct interaction with both internal and external customers on a daily basis. ● Develop good working relationships with each assigned customer, external and internal, to know and understand their business/duties in order to better manage and work together with the customer. ● Review customer blanket purchase orders when issued for accuracy. ● Lead or support in the creation of quotes and quote letters. ● General housekeeping policies and procedures. ● Excellent quality of work - attention to detail. ● Strong conflict resolution - ability to seek resolution. ● Other duties as assigned by manager Requirements Account Management, Customer Service, Microsoft Office, Manufacturing

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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